Working with a global Telco Operator, we enabled them to unlock a myriad of new insights and business transformation by harnessing the wealth of network data and leveraging the power of big data analytics solutions.
The process included:
- 1- Stakeholder management and thought leadership: Why, what and how
- 2- Market requiurements and infrastructure discovery
- 3- Analytics solutions RFQ and benchmark
- 4- Vendor management for solution delivery/integration
- 5- Operational team training and hyper-care support
- 6- Feature demand capture and roadmap management
- 7- Management dashboard curation
The delivered value included:
- – Network traffic increase as a result of coverage and quality improvements
- – Savings from network optimisation and more efficient planning/testing activity
- – Reduced client churn through improved network quality as well as consent-based customer care sentiment analysis
- – New business models through consent-based and anonymized aggregate footfall analytics
- – New value-add business models for SIM-based internet-of-things solutions
